IBM recruitment for Graduate Trainee

Job ID GTS-0610973 Job type Full-time Complementary
Work country Multiple (ZM, BF, CD, GA, KE, NG, TZ, UG) Position type Entry level
Work city - Any Posted 09-Oct-2013
Travel 10% travel annually Job area IT & Telecommunications (non consulting)
Business group Global Technology Services Job category IT Specialist
Business unit Strat Outsrcng Job role General Other IT Specialist
Job role skillset General
Commissionable/Sales-Incentive jobs only Yes
Job description
Through the Graduate Trainee program, we seek to recruit high-potential recent graduates and develop them into Telco IT specialists through a twelve month long on-the-job training. The selected candidates will work in either Network Management, Server administration or Application Support. Each candidate would receive training as specific to their tower, plus everyone will go through training on Service Management and Basics of Telecom IT.

BECOME YOUR OWN BOSS BY BEING A QUICK TELLER AGENT AND RECEIVE DIRECT WESTERN UNION TRANSFER FOR CLIENT

Main responsibilities will include:
• Working with Competency managers, ensure smooth IT operations for a leading Telco in Africa
• Interacting directly with client team members onsite
• Developing proficiency in one or more areas to become a subject matter expert (SME)
• Preparing data for Management Reporting (and presenting occasionally to local management)
• Undergoing continuous training and development incorporating common soft skills education and specialised classes for IBM


Strengths and Experience
While exposure in computer science / IT is a pre-requisite, what we are primarily looking for is:
1. Highly driven, energetic, flexible and resourceful
2. Positive attitude towards learning (systems, processes and people)
3. Strong quantitative aptitude and Troubleshooting bent of mind (i.e., Problem Solving ability)
4. Structured communication ability
5. Strong adherence to policies and processes


Eligibility to work in the country to which you are applying
Required
Bachelor’s Degree
Basic knowledge in Troubleshooting
English: Fluent