T-Mobile
is today issuing a warning to customers: stop taking unlimited data to
ridiculous extremes. In a post on T-Mobile’s blog, CEO John Legere has
publicly called out “a fraction of a percent” of users who’ve been
sucking down hundreds or even thousands of gigabytes of data each month.But
these customers aren’t using all of that data on their smartphones
alone; instead, T-Mobile claims they’ve come up with ways to conceal
mobile tethering and hotspot usage. Tethering allows customers to get
other devices (PCs, tablets, etc.) online using their smartphone data
plan.With
its $80 unlimited data plan, T-Mobile already offers a generous 7GB
limit for tethering purposes. Once customers exceed that, their hotspot
speeds are slowed down considerably. But there are many apps —
particularly on Android — that promise to hide tethering activity from
wireless carriers, making it hard to distinguish what data is actually
being used for.By
going this route, T-Mobile’s hungriest data users can blow past the 7GB
ceiling and keep tethering at full speed. Legere claims some people are
doing exactly that, and he’s not happy about it. In the most extreme
cases, these customers are eating up as much as 2TB (yes,
terabytes)
per month, so they’re using T-Mobile’s network for way more than
checking Facebook or streaming Spotify. “If their activities are left
unchecked their actions could eventually have a negative effect on the
experience of honest T-Mobile customers,” he said. “Not on my watch.”Customer experience is my top priority & that means eliminating anyone who abuses our network