RBS, which is 80 percent-owned
by the British government, said its new 'Touch ID' would be available
for nearly one million Apple iPhone users that have RBS or NatWest
mobile banking apps. The technology recognizes customers' fingerprints
so they don't need to remember a password to log in.
RBS
said in June last year it would invest over 1 billion pounds ($1.5
billion) over the next three years to make it easier for customers to
bank when they are on the move and offset a decline in branch usage.
The
move is part of the bank's reaction to a decline in customers using its
branches and growth in those banking online and via mobile phone apps.
"There
has been a revolution in banking, as more and more of our customers are
using digital technology to bank," said Stuart Haire, managing
director, RBS and NatWest Direct Bank.
RBS
said the technology would enable 880,000 RBS and NatWest customers who
have particular types of iPhones to access their accounts within
seconds.
Other banks are also investing in technology designed to make it easier for customers to log in and to prevent fraud.
Barclays
last year launched a finger scanner for corporate customers and said it
would roll out voice recognition for millions of retail clients. RBS
said nearly half its 15 million customers now bank online, with over 3
million using its mobile app each week.
($1 = 0.6516 pounds)
Wednesday, 18 February 2015
Royal Bank of Scotland launched a new service for its RBS and NatWest customers
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